Privacy Policy

Effective date: September 26, 2024

Welcome to ICT. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect personal information obtained through our platform. By using ICT, you agree to the practices described in this policy.

1. Information We Collect

At ICT, we prioritize your privacy and ensure that we only collect information necessary for providing our tutoring services. Please note the following:

• No Payment Information Stored: We do not collect or store your payment information. All payments are securely processed by third-party payment gateways:
  • PayPal (for payments outside India)
  • Razorpay (for payments within India)

  When making a payment, these gateways may request your personal data, such as your debit/credit card details, address, or proof of address. This information is collected by them for processing your payment and not by us. You can review their privacy policies on their websites:

  • PayPal Privacy Policy
  • Razorpay Privacy Policy
• Time Zone Information: During sign-up, you will be asked to provide your time zone. We store this information to ensure that classes are scheduled properly, considering the time zone differences between students and teachers. This is essential for making sure that classes take place at convenient times for both parties.
• What We Don't Collect: Unlike many other platforms, we do not store your login details, IP addresses, browser types, or other tracking information. Our goal is to keep data collection minimal and focus solely on what is necessary to provide you with our services.
• Encrypted Data: All the data that we do collect, including your personal information and time zone details, is stored in an encrypted format to ensure maximum security and protection.

2. How We Use Your Information

We use the information collected to:

• Provide personalized tutoring services and schedule classes.
• Communicate with students, parents, and teachers regarding schedules and updates.
• Improve the platform based on user preferences and feedback.

3. How We Share Your Information

Currently, we do not share your personal information with any third parties. Your privacy is paramount to us, and we are committed to keeping your data confidential.

However, please note that we may use your login details to allow you to sign in to various platforms developed by our parent company, WebSaarthi. This integration enables a seamless experience across different services while ensuring your information remains secure and protected.

4. Data Security

We implement industry-standard security measures such as data encryption and secure servers to protect your personal information. Access to user data is restricted to authorized personnel only.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain data to comply with legal obligations or resolve disputes.

6. User Rights

You have the right to:

• Access your personal information.
• Request changes to your information.
• Request deletion of your account.

7. International Data Transfers

At ICT, we understand the importance of data security, especially when it comes to international operations. Please be assured that your personal data, along with that of all our users—including our own data—is stored and managed on secure servers located in various countries around the world.

We take every precaution to ensure that all data transferred internationally is handled in accordance with the highest security standards and legal requirements. This allows us to provide you with our services efficiently while safeguarding your information against unauthorized access. Your trust is vital to us, and we are committed to maintaining the integrity and confidentiality of your data, no matter where it is stored.

8. Cookies Policy

We use cookies to improve user experience, such as remembering user preferences and tracking activity for analytics. By using our platform, you agree to our use of cookies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@ictplatform.com.